Telephony Manager and Sophos

[khancocks]

Hi,

I've recently had issues with Sophos blocking Telephony Manager whenever someone tries to submit a change. Does anyone know which exceptions i need to configure in Sophos?

[werickso]

If you do a search for "Sophos blocking Telephony Manager" on support.avaya.com, it should bring you to the Reporting for Contact Center Troubleshooting and
Maintenance Guide at URL https://downloads.avaya.com/css/P8/documents/100099599

Refer to Common Firewall Configuration on page 54 for advice on
using these, as well as other third-party firewall software packages available on the market

[khancocks]

Thanks Wendy. Does this work for Telephony Manager too? The exclusions list on the doc are just for the CC6 reporting.