H323 phones don't go to search to the LSP

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  • rocalondo
    Aspiring Member
    • Sep 2012
    • 2

    H323 phones don't go to search to the LSP

    When the main server is abruptly disconnected from the network, phones behind firewall receive a false "keep alive ack" from the server“s ip address, so they never go to search to the LSP and they keep apparently registered. Sniffer shows that "KA request" packets sent by each device, is not received at other peer, but it is correctly answered by another device in the network.
    The rest of services work fine and phones without firewall go to search to the LSP and register on it.
    When the LSP is tested through ASA command all phones register correctly in the LSP.
    ACM 6.2, S8300 Main Server and LSP, phones 1608, swtiches Juniper, firewalls Fortinet.
    Thanks for your help.
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