Elite CC with SIP 9611G firmware

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  • shark3
    Member
    • Feb 2013
    • 4

    Elite CC with SIP 9611G firmware

    Hi
    I have MidsizeEnterprise 6.2
    I see in SAT that version CC Elite 6.0
    (
    display system-parameters customer-options Page 6 of 11
    CALL CENTER OPTIONAL FEATURES
    Call Center Release: 6.0

    )
    What version SIP firmare on 9611G i have to use with Elite?
    I see compabilty matrix:
    there is no any 6.0 version Elite in matrix..
    then i try see 6.0.1 ver ....hmm there is no any 9600
    Then i see CC Elite 6.2 .. i see 9600 with fw SIP 6.2

    Ok what i have to do? is any way don't upgrade CC Elite to 6.2?

    By the way, when i try download SIP 6.2 fw for 9611G i saw that:
    By clicking the download button, you agree to not use this software with CC Elite unless explicitly approved by Avaya. To apply for Controlled Introduction software for SIP Agents, please contact [email protected].

    What additinal approve i have to get ?

    Please advise me
    Last edited by shark3; 02-27-2013, 11:06 AM. Reason: additional information
  • jzonneveld
    Member
    • Dec 2011
    • 3

    #2
    In a doc out of 2012 it was listed that you had to request approval of Avaya to use this software when used for SIP agents.

    At this moment I am also playing with SIP6.2.2.17 and CM6.2 FP3 and SM6.3. So far no luck yet to get it fully functional

    John

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