Avaya Aura Messaging

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  • dipri
    Aspiring Member
    • Jan 2014
    • 2

    Avaya Aura Messaging

    How do you keep the voice mail message you just listend to as a "new" message?
  • sunilkumarv
    Guru
    .
    • Mar 2010
    • 124

    #2
    Good day,


    do you know which TUI is being used ?

    if you use Aria TUI....unless you save the Message it continues to be Marked As Unread at least that is how it was in MM


    regards
    Sunil
    Regards,
    Sunil

    AVAYA| Voice: US:- +1 720 444 5271, India: +91 80 6715 3277 | Email:[email protected]|

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    • dipri
      Aspiring Member
      • Jan 2014
      • 2

      #3
      I am using AUDIX. When we switched from Intuity Audix to Avya Aura Messaging r6.1 we seem to have lost the feature that allows you to mark an already listened to message as "new". The admistrative assistant that listens to calls for her boss used to mark the message as new if he still needed to listen to it after she determined the priority of the message. She can no longer do this. Thanks for taking the time to reply.

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