SIP Called Name not Shown on SM 6.2

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  • aderwinto08
    Aspiring Member
    • Jan 2014
    • 1

    SIP Called Name not Shown on SM 6.2

    Dear,

    I have an issue with Avaya SM 6.2.
    I'm running a SIP extension that related to AVAYA SM 6.2, the SIP extension registered on a 3rd party SIP Phone. The status of the SIP Extension registered and successfully can make a call to an H.323 extension (video call).

    The issue is, the name of caller extension not shown on the called extension, always shown extension number, what i want is the extension name should appear. Meanwhile, i already change the display name on the extension at SM user management.

    Any advice for this?

    Thanks,
    Adrian
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