CS1K7.65: Set Display after hold and unhold wrong, AC2 disappears, Zone Prefix is ins

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • smaiyaur
    Guru
    .
    • Nov 2013
    • 107

    CS1K7.65: Set Display after hold and unhold wrong, AC2 disappears, Zone Prefix is ins

    7.65: Set Display after hold and unhold wrong, AC2 disappears, Zone Prefix is inserted

    Site was upgraded to 7.65 recently SP2 is installed. Set dials out 00XXXXXXXXX (0=AC2) Set does Hold and Unhold Main Office Set shows 06XXXXXXXX Branch Office Set shows 250XXXXXXXXX (250=Zone Prefix) Redial List is also wrong after that .

    Expected response: Dialed string 006975051000 is in display and redial list.


    Branch office user goes on hold and unhold.
    Redialer list stores after the unhold the Zone Prefix instead of the AC2.
    So when you use the Redial List, you will dial the Zone Prefix + the PSTN number, but you will never get connected, because the AC2 has to be stored and dial to get out


    install cs1000-tps-7.65.16.22-4 to resolve the issue for the Redial list.
Loading