Aacc 6.4 nbsm_sm.exe

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  • radero
    Aspiring Member
    • Feb 2012
    • 2
    #1

    Aacc 6.4 nbsm_sm.exe

    Hi

    Just done an AACC upgrade from AACC 6.3 sp 10 to 6.4 and we get the message as you can see in the attached file.

    We are with windows 2008 server r2 standard
    Thank you.
    Attached Files
    Last edited by radero; 04-02-2014, 10:24 PM. Reason: s
    Tags: None
  • ankamath
    Whiz
    .
    • Jul 2013
    • 29
    #2
    Hi,

    This error seems to be needing some investigation on why it happens... Is it possible for you to get the below details and raise a Service Request with Backbone so that someone can look into the issue...

    Also if the AACC SIP or AML..

    I have just updated my AML and SIP to 6.4 in the lab but did not see any similar errors...

    Kindly get the below details please..
    1. Neat File from AACC
    2. Application and Event logs from AACC.
    3. D:/Avaya/logs/CCMS logs as well please...

    Is the error still present on the system... Is there any impact seen to the system specially with regards to MAS Services ??

    Regards
    Amith K

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