CS1K 7.6/ DISA was not routing the call to Attendent .

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  • smaiyaur
    Guru
    .
    • Nov 2013
    • 107

    CS1K 7.6/ DISA was not routing the call to Attendent .

    call flow:
    PSTN ------ DISA (251) ---- RAN 48 (MAS announcement) ------ ATT console (answer
    by an operator)

    Call hit the 251 (DISA) with a RANR configured to RAN 48 with next message:“please enter the sttaion to recah or will be transfered to attd”
    Either digit extension or wait for operator. When caller is on call the call is not
    transferred

    PROBLEM TEXT:
    After IPRAN DISA call doesn't route to attendant

    SETUP
    CS1K Rls 7.6
    PSTN(or another CS1K) communicates with CS1K by Digital trunk.
    DISA is configured with RANR - IP RAN rout.
    In intercept treatment customer data block DLT - ATN to rout
    DISA call to attendant.

    ACTIONS:
    1. Call DISA number from another system

    EXPECTED RESULTS:
    1.1 Listen to IP Announcement.
    1.2 Listen to dial tone.
    1.3 Listen to ringback, Attendant rings.

    ACTUAL RESULTS:
    1.1 Listen to IP Announcement.
    1.2 The call is disconnected.

    Product defect .
    Solution: Design team has created MPLR33322.
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