Finding that our CM synchronization is failing daily but only on one aspect of the sync.
Would anyone know how to investigate this error and would it cause the "Sync Status" to show as failed? Every other aspect of the sync shows it is successful except that one line.
Furthermore, checking the XLN files on the CM CLI shows up to date with no issues. So I'm a little lost as to why this would show as failed.
Below is the full summary of our sync. Anyone have any thoughts or know what logs to check?
Here is the full summary
Initialization of CM-CM01
Finished Synchronizing Time Offset: 1 instances
Finished Synchronizing Version: 1 instances
Finished Synchronizing Capacity: 18 instances
Finished Synchronizing Site Data - Building: 3 instances
Finished Synchronizing Site Data - Floor: 10 instances
Finished Synchronizing Site Data - Set Color: 9 instances
Finished Synchronizing Board Data: 1250 instances
Finished Synchronizing Unrestricted Call List: 10 instances
Finished Synchronizing Partitioned Groups: 32 instances
Finished Synchronizing Time Of Day Routing Plan: 32 instances
Finished Synchronizing System Parameters - Features: 1 instances
Finished Synchronizing System Parameters - CDR Options: 1 instances
Finished Synchronizing System Parameters - Country Options: 1 instances
Finished Synchronizing System Parameters - Customer Options: 1 instances
Finished Synchronizing System Parameters - Special Applications: 1 instances
Finished Synchronizing System Parameters - Security: 1 instances
Finished Synchronizing System Parameters - Maintenance: 1 instances
Finished Synchronizing Locations: 7 instances
Finished Synchronizing Media Gateway: 164 instances
Finished Synchronizing Cabinet Data: 0 instances
Finished Synchronizing Display Location Parameters: 1 instances
Finished Synchronizing Dialplan Analysis: 42 instances
Finished Synchronizing Uniform Dial Plan: 10 instances
Finished Synchronizing Dialplan Parameters: 1 instances
Finished Synchronizing Best Service Routing: 0 instances
Failed Synchronizing Variables
Finished Synchronizing Class of Service Groups: 250 instances
Finished Synchronizing Class of Service: 4000 instances
Finished Synchronizing Class Of Restriction: 2000 instances
Finished Synchronizing Authorization Code: 0 instances
Finished Synchronizing Extensions: 30480 instances
Finished Synchronizing Off PBX Feature Name Extension: 99 instances
Finished Synchronizing Intra Switch CDR: 1 instances
Finished Synchronizing Automatic Alternate Routing: 7 instances
Finished Synchronizing Audix Node Name: 0 instances
Finished Synchronizing : 250 instances
Finished Synchronizing Hunt Group: 6 instances
Finished Synchronizing Coverage Answer Group: 18 instances
Finished Synchronizing Coverage Remote: 10 instances
Finished Synchronizing Coverage Paths: 34 instances
Finished Synchronizing Coverage Time Of Day: 0 instances
Finished Synchronizing Agent: 0 instances
Finished Synchronizing Alias Endpoints: 9 instances
Finished Synchronizing Abbreviated Dialing - Group: 5 instances
Finished Synchronizing Endpoints: 30276 instances
Finished Synchronizing Abbreviated Dialing - Enhanced: 0 instances
Finished Synchronizing Abbreviated Dialing - Personal: 1 instances
Finished Synchronizing Intercom Group: 4 instances
Finished Synchronizing Terminating Extension Group: 0 instances
Finished Synchronizing Group Page: 0 instances
Finished Synchronizing Pickup Group: 410 instances
Finished Synchronizing Route Pattern: 19 instances
Finished Synchronizing Off PBX Endpoint Mapping: 4027 instances
Finished Synchronizing Off PBX Configuration Set: 102 instances
Finished Synchronizing Trunk Group: 15 instances
Finished Synchronizing Announcements: 58 instances
Finished Synchronizing Vector: 29 instances
Finished Synchronizing Vector Directory Number: 37 instances
Finished Synchronizing Vector Routing Table: 0 instances
Finished Synchronizing Holiday Table: 1 instances
Finished Synchronizing Service Hours Table: 0 instances
Finished Synchronizing Automatic Route Selection: 7 instances
Finished Synchronizing Automatic Route Selection Digit Conversion: 7 instances
Finished Synchronizing Automatic Alternate Routing Digit Conversion: 7 instances
Finished Synchronizing Feature Access Codes: 49 instances​
Would anyone know how to investigate this error and would it cause the "Sync Status" to show as failed? Every other aspect of the sync shows it is successful except that one line.
Furthermore, checking the XLN files on the CM CLI shows up to date with no issues. So I'm a little lost as to why this would show as failed.
Below is the full summary of our sync. Anyone have any thoughts or know what logs to check?
Here is the full summary
Initialization of CM-CM01
Finished Synchronizing Time Offset: 1 instances
Finished Synchronizing Version: 1 instances
Finished Synchronizing Capacity: 18 instances
Finished Synchronizing Site Data - Building: 3 instances
Finished Synchronizing Site Data - Floor: 10 instances
Finished Synchronizing Site Data - Set Color: 9 instances
Finished Synchronizing Board Data: 1250 instances
Finished Synchronizing Unrestricted Call List: 10 instances
Finished Synchronizing Partitioned Groups: 32 instances
Finished Synchronizing Time Of Day Routing Plan: 32 instances
Finished Synchronizing System Parameters - Features: 1 instances
Finished Synchronizing System Parameters - CDR Options: 1 instances
Finished Synchronizing System Parameters - Country Options: 1 instances
Finished Synchronizing System Parameters - Customer Options: 1 instances
Finished Synchronizing System Parameters - Special Applications: 1 instances
Finished Synchronizing System Parameters - Security: 1 instances
Finished Synchronizing System Parameters - Maintenance: 1 instances
Finished Synchronizing Locations: 7 instances
Finished Synchronizing Media Gateway: 164 instances
Finished Synchronizing Cabinet Data: 0 instances
Finished Synchronizing Display Location Parameters: 1 instances
Finished Synchronizing Dialplan Analysis: 42 instances
Finished Synchronizing Uniform Dial Plan: 10 instances
Finished Synchronizing Dialplan Parameters: 1 instances
Finished Synchronizing Best Service Routing: 0 instances
Failed Synchronizing Variables
Finished Synchronizing Class of Service Groups: 250 instances
Finished Synchronizing Class of Service: 4000 instances
Finished Synchronizing Class Of Restriction: 2000 instances
Finished Synchronizing Authorization Code: 0 instances
Finished Synchronizing Extensions: 30480 instances
Finished Synchronizing Off PBX Feature Name Extension: 99 instances
Finished Synchronizing Intra Switch CDR: 1 instances
Finished Synchronizing Automatic Alternate Routing: 7 instances
Finished Synchronizing Audix Node Name: 0 instances
Finished Synchronizing : 250 instances
Finished Synchronizing Hunt Group: 6 instances
Finished Synchronizing Coverage Answer Group: 18 instances
Finished Synchronizing Coverage Remote: 10 instances
Finished Synchronizing Coverage Paths: 34 instances
Finished Synchronizing Coverage Time Of Day: 0 instances
Finished Synchronizing Agent: 0 instances
Finished Synchronizing Alias Endpoints: 9 instances
Finished Synchronizing Abbreviated Dialing - Group: 5 instances
Finished Synchronizing Endpoints: 30276 instances
Finished Synchronizing Abbreviated Dialing - Enhanced: 0 instances
Finished Synchronizing Abbreviated Dialing - Personal: 1 instances
Finished Synchronizing Intercom Group: 4 instances
Finished Synchronizing Terminating Extension Group: 0 instances
Finished Synchronizing Group Page: 0 instances
Finished Synchronizing Pickup Group: 410 instances
Finished Synchronizing Route Pattern: 19 instances
Finished Synchronizing Off PBX Endpoint Mapping: 4027 instances
Finished Synchronizing Off PBX Configuration Set: 102 instances
Finished Synchronizing Trunk Group: 15 instances
Finished Synchronizing Announcements: 58 instances
Finished Synchronizing Vector: 29 instances
Finished Synchronizing Vector Directory Number: 37 instances
Finished Synchronizing Vector Routing Table: 0 instances
Finished Synchronizing Holiday Table: 1 instances
Finished Synchronizing Service Hours Table: 0 instances
Finished Synchronizing Automatic Route Selection: 7 instances
Finished Synchronizing Automatic Route Selection Digit Conversion: 7 instances
Finished Synchronizing Automatic Alternate Routing Digit Conversion: 7 instances
Finished Synchronizing Feature Access Codes: 49 instances​
