Config a PRI for Video

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  • crawfos
    Member
    • Jul 2010
    • 7

    Config a PRI for Video

    I'm trying to setup a PRI for video use. We have a CM S8720 R5.1 and a Polycom HDX7000. I can make audio calls in and answer them on the Polycom. I haven't tried a video call in yet.
    My problem is on outbound calls. The system hits the PRI and starts to dial but I get a Denial Event 1367: BCC incompatibility. I tried changing various setting but to no avail. What am I missing?
    I was going to post my entire config but it's to large so here's what I think is relevant. An assistance would be greatly appreciated.
    Attached Files
  • kantr
    Hot Shot
    .
    • Mar 2010
    • 10

    #2
    We have a dedicated team who works on issues related to Videos. You are requested to open a case with the Video team of the Avaya backbone.

    Regards,
    Avaya Associate

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