I have an odd one that I hope is a simple fix. We have a sip trunk out of SM to our CallXpress box. Works just fine via coverage path (On a non-fowarded station). Ran into an issue today whereas station 1234 forwards their calls to 5678 and the call covers at 5678, callxpress answers the call as if simply the leadoff hunt number was dialed (Cov path 1 points to hunt-group 99. Hunt 99's extension is 9999).
The callxpress folks are telling us that it's something with our config and how we're presenting the call. Looking at traces from the SM and traceSM i'm seeing the History-Info showing the forwarded station (ext 1234) but i never see a reference anywhere in the invite to the actual called station (9876). I tried enabling diversion headers but that didn't change the outcome.
Anyone else see anything goofy like this?
The callxpress folks are telling us that it's something with our config and how we're presenting the call. Looking at traces from the SM and traceSM i'm seeing the History-Info showing the forwarded station (ext 1234) but i never see a reference anywhere in the invite to the actual called station (9876). I tried enabling diversion headers but that didn't change the outcome.
Anyone else see anything goofy like this?
