name display in caller id

[patil19]

We have avaya 1120 sip phones registered to avaya session manager.

We are not getting caller name display for incomming calls.

Anybody has soluitions to this issue

[ahmed1]

What is the Type of extension you are using:

Pure SIP (or)
SIP phone with CM features ( SIP phone with optim station on CM)

For Pure SIP - after creating a User on System Manager (without CM features) , you dont need to configure anything except the User name / IS on your SIP UA (x-lite, SJ phone).

For SIP phone with CM features, you need to check the traces on Session Manager using the command:
#traceSM -x

and identify what is happening.
If you see the User defined as @unknow in the SIP traces then you have to configure the following forms on the CM:

ch public-unknow-numbering
ch private-number

Add the SIP trunk you are using with prifix to allow the User name identifies on the traces.

[mskinner]

In order to get caller name display, you must have a CM Feature or Evolution server.