System manager database error

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  • smorda
    Member
    • May 2015
    • 3

    System manager database error

    After adding new domain in Routing my Sip Entity links become DOWN and I see warning log

    "NRPCsdomain" 0 ID[0] "FAILED"

    I wanted to remove and renew domain but can't to do that.
    when I press delete button in routing-domain section, the following error have occurred:

    Error: This data alredy exist[{0}].-

    I get to add new domains and then remove them, but can't to remove old one.

    I think there was bad data in database. How can I perform replication data in database and web interface system manager 6.2

    Anybody know? Help pls.
  • mlombardi1
    Legend
    • Sep 2010
    • 533

    #2
    Have you tried rebooting? That has cleared up many strange SMGR errors for me.
    Meridian IT - Senior Engineer

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    • smorda
      Member
      • May 2015
      • 3

      #3
      yes, I rebooted several times, but there is no result

      Comment

      • smorda
        Member
        • May 2015
        • 3

        #4
        Give me some ideas,pls, how I can made replication of database with web interface.

        Comment

        • mlombardi1
          Legend
          • Sep 2010
          • 533

          #5
          I'd open a ticket with Avaya. Essentially being a big database, SMGR is a fragile product and support documentation publicly available offers nothing for the myriad of weird errors seen in the web interface.
          Meridian IT - Senior Engineer

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