Recently, one of our customers had an issue with their Exchange server which caused CallPilot to disable the Message Forwarding Rule for all users. While we realize that this is design intent, our concern is with the method of recovery to re-enable the rule. We need to know if there is a way to administratively re-enable the MFR without having to go into each user's mailbox individually? One can surely appreciate the administrative nightmare of being sure that 100-200 users understand that they have to log into CallPilot and re-enable their MFR in order to get the emails that they are expecting. Any advice on this would be appreciated. Thanks!
