S8800 MBT System Platform R5.2 Failover

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  • unitysso
    Hot Shot
    • Feb 2011
    • 11
    #1

    S8800 MBT System Platform R5.2 Failover

    I have just installed S8800 HA MBT R5.2 and had failover configured and working. After a couple software upgrades we cannot get failover to start. In selecting to start failover the server tells me it is going to reset, (which it previouly did prior to the upgrades) but now it tells me it is restarting but it never does and the server continues to work and never resets (basically nothing happens). My next step I think would be to remove failover, reconfigure it and then try a restart again. I am having issues with AVAYA getting access with SAL and as this is a call center I don't want to reset and play with the system until I can be sure. Has any one had issues with getting failover to start and perhaps what experiences you have had. Thanks.
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  • unitysso
    Hot Shot
    • Feb 2011
    • 11
    #2
    S8800 MBT System Platform R5.2 Failover

    I resolved the issue with a patch to system platform. The AVAYA documentation on the install process was not correct, so we re-installed System Platform on the failover server, installed the latest patch. Then patched the active server, deleted the failover, added failover, and started failover. The template was then copied over and all is good.

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    • richardwallot
      Member
      • Aug 2011
      • 6
      #3
      How long did it take for the failover to actually activate?

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