Session Manager - Erro 404 Not Found

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  • fschio
    Member
    • Sep 2015
    • 8

    Session Manager - Erro 404 Not Found

    I'm having a call failure (SIP error message: "SIP / 2.0 404 Not Found (can not determine routing domain, check SM ports)"). By SM trace the message is sent from the SM100 for the Session Manager. The Session Manager does not send the call to the CM.

    Scenario:
    Main site:
    1 CUCM - Cisco Unified Communications Manager
    1 SM - Session Manager;
    1 System Manager;
    1 AACM - Avaya Aura Communication Manager
    Secondary Site
    1 CUCM - Cisco Unified Communications Manager
    1 SM - Session Manager;
    1 AACM - Avaya Aura Communication Manager

    Failure:
    Call CUCM (main) to the SM (secondary) presents the error: "SIP / 2.0 404 Not Found (can not determine routing domain, check SM ports)"

    Note: Call CUCM (main) to the SM (main) the call is completed successfully.

    We have already entered the 5060 ports (TCP and UDP) and trust in the System Manger. Also enter the CUCM entities (main) and trust to the SM (secondary). Imagine to be some configuration "reliability" / trust in the System Manger, but still do not know what exactly.

    Is anyone aware to Session Manger and System Manager configuration that can give a help in this case?
  • arahamanshar
    Whiz
    .
    • Jan 2015
    • 44

    #2
    Are your still looking for help on this query?

    Comment

    • fschio
      Member
      • Sep 2015
      • 8

      #3
      no thank you. solved problem.

      Comment

      • assisf
        Aspiring Member
        • Feb 2016
        • 1

        #4
        Hello FSCHIO,

        How did you solve this problem?
        Thank you for your help.

        Regards

        Comment

        • anton104
          Member
          • May 2016
          • 5

          #5
          How u resolve this issue?

          Comment

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