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  • sutto18
    Member
    • Jun 2016
    • 5

    Vectors

    Vector question

    this is how I have built a vector

    step 1 collect 3 digits after announcement XXXX
    step 2 goto vector XXXX if digits <=200
    step 3 goto vector XXXX if digits <=300

    When the call goes to the vector in step 2, I want to use the digits collected in step 1.

    Second vector off of step 2

    step 1 goto step 2 if digits = 101
    step 2 route-to number XXXX with cov n if unconditionally
    step 3 goto step 4 if digits = 102
    step 4 route-to number XXXX with cov n if unconditionally

    I have to use the second level vectors because I need line items to go to 50 gotto step and ASA only has 99 lines per vector.
    Last edited by sutto18; 06-09-2016, 04:10 PM.
  • marzahn
    Genius
    • May 2014
    • 236

    #2
    More Information Please

    I regret that it has taken this long for you to get an answer. Let's start with a few questions so I can help you better.

    What version of Call Manager (CM) you run at your place?
    What is the purpose for collecting three digits? I ask the because I was always taught to avoid offering more than three verbal choices in an announcement menu.
    What is your goal for this vector?
    Is this vector preceded by another vector?

    If this is still an issue, I will do my best to help you resolve this. You might want to start with a phone call.
    Thank you,
    Bill Marzahn
    Telecommunications Administrator
    Neighborhood Health Plan of Rhode Island
    299 Promenade Street
    Providence, RI 02908-5720
    401-459-6677 (Direct "Find-me" Line)

    Comment

    • sutto18
      Member
      • Jun 2016
      • 5

      #3
      Bill,

      We are at G3 Version V16.

      Our PBS supports a hospital. We use four digit dial plan. We are out of numbers and we are in the process of building a 300 room hotel/patient care facility The rooms will have a three digit room number. I want to convert 100 four digit numbers to five digit numbers for the phone sets in the rooms. We will have a VDN XXX-XXXX published number pointing to a vector with and announcement to enter the room number you want to reach. This is what I have so far.

      collect 3 digits after announcement XXXX
      goto vector 1001 if digits <=200
      goto vector 1002 if digits <=300

      ext

      vector 1001

      goto step 2 if digits = 101
      route-to number 10001 with cov y if unconditionally

      When I collect the digits from the first vector, they don't get transferred to the second vector. Since a vector only has 99 lines, I need to use a vector for each floor.

      We will have 50 room on each of the six floors.

      Comment

      • marzahn
        Genius
        • May 2014
        • 236

        #4
        &quot;Everything is easy for the one who doesn't do the work.&quot;

        Originally posted by sutto18 View Post
        Bill,

        We are at G3 Version V16.

        Our PBS supports a hospital. We use four digit dial plan. We are out of numbers and we are in the process of building a 300 room hotel/patient care facility The rooms will have a three digit room number. I want to convert 100 four digit numbers to five digit numbers for the phone sets in the rooms. We will have a VDN XXX-XXXX published number pointing to a vector with and announcement to enter the room number you want to reach. This is what I have so far.

        collect 3 digits after announcement XXXX
        goto vector 1001 if digits <=200
        goto vector 1002 if digits <=300
        ext

        vector 1001

        goto step 2 if digits = 101
        route-to number 10001 with cov y if unconditionally

        When I collect the digits from the first vector, they don't get transferred to the second vector. Since a vector only has 99 lines, I need to use a vector for each floor.

        We will have 50 room on each of the six floors.
        ===============================

        Got it S. I need to run a couple of tests. I want to try to do this with one vector. But the hospital admin is asking a lot more than they think. It's that old chestnut: "Everything is easy for the one who doesn't do the work."

        Just a thought but could you ask "someone important" to assign 4 digit room numbers? That would make you life a whole lot easier. It would cost you the lease on 300 DID number but that is peanuts.
        Thank you,
        Bill Marzahn
        Telecommunications Administrator
        Neighborhood Health Plan of Rhode Island
        299 Promenade Street
        Providence, RI 02908-5720
        401-459-6677 (Direct "Find-me" Line)

        Comment

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