interconnection between a CS1000, bcm and IP Office

[rcentella]

I have a CS1000E h323 Rls 5.0 running on the same are recorded Rls 3.0 bcm and IP Office 6.0.
I have good communication between the CS1000E and bcm.
I have good communication between the CS1000E and IP Office.
But:
IP Office can call bcm, but no audio.
The bcm can not call the IP Office, leaving busy.

These teams are certified in h323 to work with each other?
will I have to use SIP?

Avaya is a documentation on who can help me?

Thanks

[ysahu]

Hi Rcentella,

As per my understanding the communication between IP office and BCM should work on H.323, if you dont have CS1000 between IP office and BCM for call routing.

you can essily find documents on IP office and BCM on our support site support.avaya.com for IPO and BCM intigration supported by DevConnect.

if you still face the issue please ask you reseller to log a case with Avaya for details analysis.

Thanks.