redirected outbound calls with no cli

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • jones683
    Member
    • Jul 2016
    • 3

    redirected outbound calls with no cli

    Hello fellow Avaya users

    I have a scenario I hoped someone may have experience with and could shed some light.

    Aura 6.2 solution, with SM, SMGR and ASBC

    Scenario: Sip trunks - Incoming call with anonymous CLI hits a handset that redirects the call off net either via EC500 or call forwarding. As the CLI is anonymous the sip provider is rejecting the call. Obviously this also occurs on rerouted Vector calls.

    So I'm looking for a solution that injects a CLI for anonymous inbound calls that are then rerouted back out. I'm using a workaround for redirected numbers by adding some adaptations on SM but cant see how I can make an adaption on SM for anonymous numbers. Maybe there is somewhere on ASBC whereby I can make an adaption.

    I can see trunk settings on CM that I've shown below, I've played around with these settings but this has had no success.

    PROTOCOL VARIATIONS (page 4 trunk 1)

    Mark Users as Phone? n
    Prepend '+' to Calling Number? y
    Send Transferring Party Information? y
    Network Call Redirection? y

    Send Diversion Header? y
    Support Request History? n
    Telephone Event Payload Type: 127


    Convert 180 to 183 for Early Media? n
    Always Use re-INVITE for Display Updates? n
    Identity for Calling Party Display: From
    Block Sending Calling Party Location in INVITE? y
    Enable Q-SIP? N

    Does anyone reading this have some ideas or experience? Id be really grateful.

    Last edited by jones683; 07-19-2016, 05:45 AM.
  • mcginp
    Brainiac
    • May 2014
    • 58

    #2
    Are you out-pulsing your main number? If you aren't sending any digits I can see that being blocked.

    Comment

    • derekf
      Whiz
      • Nov 2015
      • 29

      #3
      You shod also be able to use a sigma script in the sbc to accommodate this.

      Comment

      • jones683
        Member
        • Jul 2016
        • 3

        #4
        Both good suggestions thanks for taking the time. Ill post back if and when this gets resolved

        Comment

        • zamant
          Member
          • Sep 2011
          • 3

          #5
          Outbond dialing

          Hi All,

          I have a CM--> SM --> ASBC setup. whenever i dialed outbound via SIP trunk ASBC terminate the call.
          Also message in incident is "Method Prohibited Out-of-Dialog"

          Can someone help on this.
          Tzaman

          Comment

          • johns1224
            Brainiac
            • Apr 2017
            • 56

            #6
            Great suggestions. Will look further into it. Thank you.

            Comment

            Loading