WebLM 7.0 on ASBCE 7.2.x - Cannot License

[mcghe1]

I am having a showstopper problem in trying to upgrade to SBC 7.2.

This is a brand new Portwell CAD-0230 that we licensed for 7.x.

7.1 with WebLM 6.3 worked fine on this hardware, 7.2 includes WebLM 7.0, and it cannot be made to see a Host ID. When I click on Server Properties, Tomcat errors out to a HTTP 404 'Page cannot be found'. (See attachment) Attempting to load a license file fails with "A runtime error occurred while installing the license file."

I have tried every variation of upgrade path and fresh install, repeatedly, each time carefully following the Avaya documentation. The same result. I found one reference to permissions on /etc/hostname, but I applied the instructions and the result is the same.

Has anyone seen this? Have I made a stupid rookie mistake, or is this a bug I need to submit to Avaya?

[mcghe1]

Resolved this one myself.

It was the /etc/hosts file, but the version of the 7.2 Release Notes I originally had was incomplete. My version only instructed me to run "setfacl -m u:tomcat:rwx /etc/hosts"

An obviously later version was more complete:

Login to EMS as root user and run following :
1. setfacl -m u:tomcat:rwx /etc/hosts
2. cd /usr/local/weblm/server/scripts
3. Run below commands:
./manage-weblm.py -d
./manage-weblm.py –e

That got WebLM 7.0 able to see a Host ID. Except it picked the MAC of the M1 interface where the SBC 7.1/WebLM 6.3 used the MAC of the A1 interface. A PLDS regeneration later, and I have a functional SBC again.

[pbetteridge]

Resolved this one myself.

It was the /etc/hosts file, but the version of the 7.2 Release Notes I originally had was incomplete. My version only instructed me to run "setfacl -m u:tomcat:rwx /etc/hosts"

An obviously later version was more complete:

Login to EMS as root user and run following :
1. setfacl -m u:tomcat:rwx /etc/hosts
2. cd /usr/local/weblm/server/scripts
3. Run below commands:
./manage-weblm.py -d
./manage-weblm.py –e

That got WebLM 7.0 able to see a Host ID. Except it picked the MAC of the M1 interface where the SBC 7.1/WebLM 6.3 used the MAC of the A1 interface. A PLDS regeneration later, and I have a functional SBC again.

Many thanks for the fix. All works now.