Our customer has sip phones registered on CM 5.2 via embedded SES using s83000 . We suddenly noticed that all the sip phones stopped working on Friday .
Below is the configuration .
TRUNK GROUP
Group Number: 98 Group Type: sip CDR Reports: y
Group Name: SES COR: 1 TN: 1 TAC: 698
Direction: two-way Outgoing Display? y
Dial Access? n Night Service:
Queue Length: 0
Service Type: tie Auth Code? n
Signaling Group: 98
Number of Members: 10 display trunk-group 98 Page 1 of 21
TRUNK GROUP
Group Number: 98 Group Type: sip CDR Reports: y
Group Name: SES COR: 1 TN: 1 TAC: 698
Direction: two-way Outgoing Display? y
Dial Access? n Night Service:
Queue Length: 0
Service Type: tie Auth Code? n
Signaling Group: 98
dplay trunk-group 98 Page 2 of 21
Group Type: sip
TRUNK PARAMETERS
Unicode Name: yes
Redirect On OPTIM Failure: 5000
SCCAN? n Digital Loss Group: 18
Preferred Minimum Session Refresh Interval(sec): 1800
Disconnect Supervision - In? y Out? y
display ip-network-region 4 Page 1 of 19
IP NETWORK REGION
Region: 4
Location: 1 Authoritative Domain: sip.emel.com.ng
Name: GOIP
MEDIA PARAMETERS Intra-region IP-IP Direct Audio: yes
Codec Set: 7 Inter-region IP-IP Direct Audio: yes
UDP Port Min: 5000 IP Audio Hairpinning? y
UDP Port Max: 60001
DIFFSERV/TOS PARAMETERS RTCP Reporting Enabled? y
Call Control PHB Value: 46 RTCP MONITOR SERVER PARAMETERS
Audio PHB Value: 46 Use Default Server Parameters? y
Video PHB Value: 26
802.1P/Q PARAMETERS
Call Control 802.1p Priority: 6
Audio 802.1p Priority: 6
Video 802.1p Priority: 5 AUDIO RESOURCE RESERVATION PARAMETERS
H.323 IP ENDPOINTS RSVP Enabled? n
H.323 Link Bounce Recovery? y
Idle Traffic Interval (sec): 20
Keep-Alive Interval (sec): 5
Keep-Alive Count: 5
splay ip-codec-set 7 Page 1 of 2
IP Codec Set
Codec Set: 7
Audio Silence Frames Packet
Codec Suppression Per Pkt Size(ms)
1: G.729 n 2 20
2:
3:
4:
5:
6:
SIGNALING GROUP
Group Number: 98 Group Type: sip
Transport Method: tls
IMS Enabled? n Co-Resident SES? y
Near-end Node Name: procr Far-end Node Name: procr
Near-end Listen Port: 6001 Far-end Listen Port: 5061
Far-end Network Region: 4
Far-end Domain: sip.emel.com.ng
Bypass If IP Threshold Exceeded? n
Incoming Dialog Loopbacks: eliminate RFC 3389 Comfort Noise? n
DTMF over IP: rtp-payload Direct IP-IP Audio Connections? n
Session Establishment Timer(min): 3 IP Audio Hairpinning? n
Enable Layer 3 Test? n
Alternate Route Timer(sec): 6
status trunk 98
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0098/001 T00011 OOS/FE-idle no
0098/002 T00012 OOS/FE-idle no
0098/003 T00013 OOS/FE-idle no
0098/004 T00014 OOS/FE-idle no
0098/005 T00015 OOS/FE-idle no
0098/006 T00016 OOS/FE-idle no
0098/007 T00017 OOS/FE-idle no
0098/008 T00018 OOS/FE-idle no
0098/009 T00019 OOS/FE-idle no
0098/010 T00020 OOS/FE-idle no
status signaling-group 98
STATUS SIGNALING GROUP
Group ID: 98 Active NCA-TSC Count: 0
Group Type: sip Active CA-TSC Count: 0
Signaling Type: facility associated signaling
Group State: far-end bypass
All h.323 phones registered with G450 are working fine , Can you advice on what i can do to fix this issue ?.
Below is the configuration .
TRUNK GROUP
Group Number: 98 Group Type: sip CDR Reports: y
Group Name: SES COR: 1 TN: 1 TAC: 698
Direction: two-way Outgoing Display? y
Dial Access? n Night Service:
Queue Length: 0
Service Type: tie Auth Code? n
Signaling Group: 98
Number of Members: 10 display trunk-group 98 Page 1 of 21
TRUNK GROUP
Group Number: 98 Group Type: sip CDR Reports: y
Group Name: SES COR: 1 TN: 1 TAC: 698
Direction: two-way Outgoing Display? y
Dial Access? n Night Service:
Queue Length: 0
Service Type: tie Auth Code? n
Signaling Group: 98
dplay trunk-group 98 Page 2 of 21
Group Type: sip
TRUNK PARAMETERS
Unicode Name: yes
Redirect On OPTIM Failure: 5000
SCCAN? n Digital Loss Group: 18
Preferred Minimum Session Refresh Interval(sec): 1800
Disconnect Supervision - In? y Out? y
display ip-network-region 4 Page 1 of 19
IP NETWORK REGION
Region: 4
Location: 1 Authoritative Domain: sip.emel.com.ng
Name: GOIP
MEDIA PARAMETERS Intra-region IP-IP Direct Audio: yes
Codec Set: 7 Inter-region IP-IP Direct Audio: yes
UDP Port Min: 5000 IP Audio Hairpinning? y
UDP Port Max: 60001
DIFFSERV/TOS PARAMETERS RTCP Reporting Enabled? y
Call Control PHB Value: 46 RTCP MONITOR SERVER PARAMETERS
Audio PHB Value: 46 Use Default Server Parameters? y
Video PHB Value: 26
802.1P/Q PARAMETERS
Call Control 802.1p Priority: 6
Audio 802.1p Priority: 6
Video 802.1p Priority: 5 AUDIO RESOURCE RESERVATION PARAMETERS
H.323 IP ENDPOINTS RSVP Enabled? n
H.323 Link Bounce Recovery? y
Idle Traffic Interval (sec): 20
Keep-Alive Interval (sec): 5
Keep-Alive Count: 5
splay ip-codec-set 7 Page 1 of 2
IP Codec Set
Codec Set: 7
Audio Silence Frames Packet
Codec Suppression Per Pkt Size(ms)
1: G.729 n 2 20
2:
3:
4:
5:
6:
SIGNALING GROUP
Group Number: 98 Group Type: sip
Transport Method: tls
IMS Enabled? n Co-Resident SES? y
Near-end Node Name: procr Far-end Node Name: procr
Near-end Listen Port: 6001 Far-end Listen Port: 5061
Far-end Network Region: 4
Far-end Domain: sip.emel.com.ng
Bypass If IP Threshold Exceeded? n
Incoming Dialog Loopbacks: eliminate RFC 3389 Comfort Noise? n
DTMF over IP: rtp-payload Direct IP-IP Audio Connections? n
Session Establishment Timer(min): 3 IP Audio Hairpinning? n
Enable Layer 3 Test? n
Alternate Route Timer(sec): 6
status trunk 98
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0098/001 T00011 OOS/FE-idle no
0098/002 T00012 OOS/FE-idle no
0098/003 T00013 OOS/FE-idle no
0098/004 T00014 OOS/FE-idle no
0098/005 T00015 OOS/FE-idle no
0098/006 T00016 OOS/FE-idle no
0098/007 T00017 OOS/FE-idle no
0098/008 T00018 OOS/FE-idle no
0098/009 T00019 OOS/FE-idle no
0098/010 T00020 OOS/FE-idle no
status signaling-group 98
STATUS SIGNALING GROUP
Group ID: 98 Active NCA-TSC Count: 0
Group Type: sip Active CA-TSC Count: 0
Signaling Type: facility associated signaling
Group State: far-end bypass
All h.323 phones registered with G450 are working fine , Can you advice on what i can do to fix this issue ?.
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