Mobile Extension CS1000 Rel.6.0

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  • aesslinger
    Member
    • Nov 2010
    • 3

    Mobile Extension CS1000 Rel.6.0

    Hi all,

    i have a strange problem with MOBX on a CS1000E Rel. 6.0.
    We are working with a MSA dial-in number. Normal calls to an mobile extension are working. Call will be twinned to the
    mobile device an if the desktop phone is picking up the call the call to the mobile device is released. Thats ok.

    Problem:

    If a mobile device with mobile extension will call the MSA dial-in number and calls another mobile extension on the CS1000,
    the call will be twinned an both devices are ringing. If the desktop phone is picking up the call, the call to the mobile device will not release.
    This means that the mobile device will ring so long until the provider is releasing the call.
    The second problem is that in the same constellation the call will be presented with an wrong clip.
    The clid is shown from the own extension which has twinned the call and not from the original caller.

    Example:

    DN 277(MOBX) calls DN 278(MOBX) over MSA dial-in number.

    The clid display on the ringing phone is 278 instead of 277.

    Has anyone experienced the same problem?

    regards

    Andreas
  • fan1
    Hot Shot
    .
    • Aug 2011
    • 14

    #2
    Hi,
    Can you let me know the following details

    1.What is CS1K Call Server patch list LD 143.mdp issp
    2.What is the Configuration for Mobile Extension 277,278 , print the dnb/tnb in LD 20
    3.Can you capture the PRI DCH trace in LD 96 whild you duplicating the problem?



    Regards,
    Jacky Fan

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