Change CLID based on PBX location and called numb

[msaber]

I have one of our call center sites for which I need to route some dialed numbers like 131 , 121 ..etc such that it goes with specific CLID only for this site and only for these dialed numbers

All outbound calls will go over our SIP trunks

We use cm 6.3 and session manager routing engine

Any advice if this is really feasible via some session manager routing / adaptation tweaks and/or CM advanced routing / pub unknown

[mlombardi1]

Define this site as a separate location in CM. This enables AAR/ARS routing by location. Create an additional trunk to SM for these calls. In the AAR or ARS table for this location (not sure what you're using; probably AAR because 121 sounds internal), the route pattern for strings 121, 131, etc. will use the new trunk.

Depending on whether the new trunk uses private or public numbering, edit the appropriate table to send the desired CID when that particular trunk is utilized.