Secure Router locks up after cli command

[richa195]

I ran into an issue with two secure routers ( SR4134) running 10.2.1.145.

While trying to edit a policy map, the entire router locks up. All bgp peers go down and all interfaces stop responding. This happens from the console and SSH/remote session. I do not see any messages while in the console, only bgp up messages once the router recovers. This happens with two routers in production.

I have not had any luck recreating this issue in our lab environment. The issue only happens with our production routers.

This appears to be a resource issue of some kind. Has anyone seen this? I need to update my policy-maps and have to wait for a maint. window to troubleshoot further.

[rameshng]

Tough to comment without seeing the configuration.
Is there a chance that we can see the configuration which is getting affected?

[kennedyngo]

Hi,

I did not see any follow up and thought of replying - I see that you are on R10.2.1.X which dated quite a while back as well as it does not look to be an official GA version either. Perhaps will you be able to upgrade the system to the latest R10.3.5 GA release and give this scenario another try?