Hardware telemetry error

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  • lpulia
    Aspiring Member
    • Jul 2014
    • 1

    Hardware telemetry error

    I'm getting "Power over ethernet module hardware telemetry error" upon boot of my ERS 4524GT-PWR. Is this a repairable problem? I tried reboot to factory defaults but that didn't help. I am about to try to reload the image, but thought I'd ask first.
  • rameshng
    Brainiac
    • Oct 2011
    • 89

    #2
    Looks like a hardware problem. It is advised to contact Avaya TAC once before raising for hardware replacement.

    Comment

    • ebatur
      Member
      • May 2011
      • 1

      #3
      Maybe try reloading the PoE, but does look like a hardware problem:

      download usb poe_module_image 4500_PoE_400b15.img
      or
      download address 10.10.10.x poe_module_image 4500_PoE_400b15.img

      use 4500_PoE_400.img file if switch is with an Nortel logo, 4500_PoE_400b15.img if Avaya logo.

      Comment

      • rameshng
        Brainiac
        • Oct 2011
        • 89

        #4
        That's a nice suggestion to have an image upgrade before replacing.

        Comment

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