CMS 18.1 Scripting - Connection Issue

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  • bobek
    Aspiring Member
    • Sep 2019
    • 1

    CMS 18.1 Scripting - Connection Issue

    Dear All,

    I would like to ask your assistance regarding the following:

    CMS Server: cms-R18.1.0.1-ra.d.x86_64
    CMS Supervisor: 18.1.MB.08

    I can login via CMS Supervisor SSH (22) without issues, all functions are working.

    When I try to run a script, the following error occurs:

    115508:406 16 6 0 [03]ACSTRANS CNETWORK::Open:02835 -- '!Server Servers\XXX.XXX.XXX.XXX has a connection type of 3'
    115508:409 16 6 0 [03]ACSTRANS CNETWORK::Open:02842 -- '!Changing telnet connection to localhost, port 3000'
    115508:411 16 6 0 [03]ACSTRANS CNETWORK::Open:02866 -- '!IPFamilyOverride set to AF_INET (IPV4)'
    115508:413 16 6 0 [03]ACSTRANS CNETWORK::Open:02881 -- '!Attempting to resolve address for XXX.XXX.XXX.XXX, port 3000'
    115508:445 12 6 0 [02]acsSRV CSched::Alloc:00000 -- '+TIMER[1],Value=30000ms,Cycles=1,ThreadID=5412,Wnd=0,Msg=15 35,wParam=100,HIWORD(lParam)=0'
    115508:449 16 6 0 [03]ACSTRANS CNETWORK::Open:02947 -- '!Attempting telnet connection to XXX.XXX.XXX.XXX, port 3000'
    115508:451 16 6 0 [03]ACSTRANS CNETWORK::Open:02965 -- '!Attempting to create socket for connection to XXX.XXX.XXX.XXX, port 3000, protocol IPV4'
    115509:491 16 2 -28001 [03]ACSTRANS CWSOCK::WSAGetL:10313 Operation Failed '*Network Link Error: 10061, WSAECONNREFUSED'
    115509:507 16 6 0 [03]ACSTRANS CNETWORK::Open:03011 -- '!Failed to connect to XXX.XXX.XXX.XXX, port 3000'
    115509:522 16 2 -28422 [03]ACSTRANS XportErr:01324 Failed to open the communications port. '*Function: CNETWORK::Open, Transporter Error: -28422, Last System Error: 10061, Connection to host was refused.'

    Telnet to XXX.XXX.XXX.XXX:3000 not working. Where is the app getting port 3000 btw, due it should work on SSH (22) not?

    Please note, we have no Firewall to restrict in baselan communication.


    Thank you in advance!
  • king174
    Aspiring Member
    • Oct 2013
    • 1

    #2
    HI there! We had the same issue. The Avaya Documentation we found showed a bug in Scripts and 18.1 We had to go back to 18.0 to resolve the issue. we have network port 22 and SSH connection

    Comment

    • pbandyopadhy
      .
      • Apr 2020
      • 1

      #3
      Autoscript issue

      Yes, there are known issues with R18.1 client. You can try the latest one viz. R19.1 NB02.

      As an aside, can someone tell me how to set up a Wireshark trace between Supervisor and CMS server? While Supervisor uses ports in the range 3000-3500, CMS server does 22 for SSH and 23 fort Telnet. In this scenario how would the trace be configured?

      Thanks!
      P

      Comment

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