Prerequisite Information needed: IP address(es) for the CMS Server. IP address(es) for the default router(s) Subnet mask(s) for each IP address. IP address(es) for each clan/ACD the CMS will connect to
Edit the /etc/hosts file:
# vi /etc/hosts
Add/Change the IP address info: - For each NIC the CMS will use - Default Gateway for each NIC (use router, router_1, etc for the node name) - For each Clan/ACD the CMS will connect to Write and quit the file.
Create the /etc/defaultrouter file:
# vi /etc/defaultrouter
Remove existing entries.
Add the router node name given in the /etc/hosts file (for the primary NIC only).
Write and quit the file.
Edit the /etc/netmasks file:
# vi /etc/netmasks
Modify the subnet mask if it is different from the default for the IP address that you are using. Write and quit the file.
Note: If this is the first time for you setting up the IP address on CMS. Please go to http://support.avaya.com and find CMS Software Installation, Maintenance, & Troubleshooting Guide document OR contact Avaya helpdesk and get assistance to setup the correct IP address in the CMS
First a note on the above changes. Before IP Address changes are made. the CMS software should be shutdown using the cmssvc command. A reboot is required once done.
You cannot change the CLAN IP itself in CMS. However if this is changed in Communication Manager then you will need to mirror the change in CMS.
Often CLAN addresses are stored in the /etc/hosts file. If the CMS was installed to best practice then the CLAN/PE IP address should be a hostname in the hosts file. This allows us to point to an alternate address without stopping CMS.
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