Changing Realtime Statistics Multicast address

[sfitzg]

Does anybody know if it is possible to change the multicast IP address used by Realtime Reporting and Agent Desktop Displays. The sending IP address can be changed in CCMA but I cannot find a configuration item in the Agent Desktop Display to specify the IP Multicast address.

[phemming]

Simon,

There is a setting in CCMM administration, general settings, is that the one?

[sfitzg]

Found it thanks,

Agent Desktop Display Configuration
Click Start, All Programs, Avaya, Contact Center, Manager
Administration, Agent Desktop Displays, Server Configuration
Parameters.