Hi
I am setting up the landing pad configuration, PABX type CS1000E AML, AACC AML, Session Manager & Experience portal.
I appreciate if some one can guide me how to setup it.
In my scenario I have created landing pad no. 7300 & acquired it in CCMA successfully, but do I need to create any further configurations for this like script or how can i assign agents to this landing pad.
Thanks in advance for support.
Regards,
I am setting up the landing pad configuration, PABX type CS1000E AML, AACC AML, Session Manager & Experience portal.
I appreciate if some one can guide me how to setup it.
In my scenario I have created landing pad no. 7300 & acquired it in CCMA successfully, but do I need to create any further configurations for this like script or how can i assign agents to this landing pad.
Thanks in advance for support.
Regards,
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