CCE - AS Voice Media Store Stopped

[adilsso]

Hi,

I am facing Voice Media Store stopped suddenly, Here are the errors;
Can anyone help????

[Wed Sep 18 08:15:59.328],Major,8024,[Thd 30] Major Error: asxmlClient_XMLServerError:TServerNotActive

[Wed Sep 18 08:15:59.328],Info,8024,[Thd 30] Information: Reconnect XMLServer timer is started, and it will reconnect XMLServer in 60 seconds.

[Wed Sep 18 08:15:59.343],Major,7128,[Thd 24] Major Error: asxmlClient_ServerClosed:System.EventArgs

[Wed Sep 18 08:15:59.343],Info,7128,[Thd 24] Information: Reconnect XMLServer timer is started, and it will reconnect XMLServer in 60 seconds.

[Wed Sep 18 08:15:59.437],Major,7128,[Thd 24] Major Error: asxmlClient_ServerClosed:System.EventArgs

[Wed Sep 18 08:17:02.203],Info,4740,[Thd 41] Information: asxmlClient_CSTAErrorReturned: Error=A device identifier parameter or a device identifier component of a connection identifier parameter is invalid or is not known to the switching function.

[Wed Sep 18 09:00:43.203],Major,4332,[Thd 49] Major Error: asxmlClient_CSTADelivered(): System.Data.ConstraintException: Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.

at System.Data.DataSet.FailedEnableConstraints()

at System.Data.DataSet.EnableConstraints()

at System.Data.DataSet.set_EnforceConstraints(Boolean value)

at System.Data.DataSet.Copy()

at AgileSoftware.Multimedia.MediaStore.Voice.Componen ts.XMLClient.asxmlClient_CSTADelivered(Object sender, CSTADeliveredEventArgs arg)

[Wed Sep 18 09:00:43.203],Major,4740,[Thd 41] Major Error: asxmlClient_CSTADelivered(): System.Data.ConstraintException: Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.

at System.Data.DataSet.FailedEnableConstraints()

at System.Data.DataSet.EnableConstraints()

at System.Data.DataSet.set_EnforceConstraints(Boolean value)

at System.Data.DataSet.Copy()

at AgileSoftware.Multimedia.MediaStore.Voice.Componen ts.XMLClient.asxmlClient_CSTADelivered(Object sender, CSTADeliveredEventArgs arg)

[abevk]

Hi,

looks like broken connection with CCE XML Server.

Check XML Server logs, could be bad connection with AES server, from where XML Server get events and posts them to VMS and agent applications.