How to change "CMS" password and root passwords in AvayaCMS.

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  • lsngta
    Member
    • Aug 2014
    • 6

    How to change "CMS" password and root passwords in AvayaCMS.

    Procedure to change "CMS" password and root passwords in AvayaCMS .We have a normal user trying to access via cms user access and need to change the cms password immediately.
  • shaikht
    Genius
    .
    • Feb 2010
    • 246

    #2
    Hi,

    Login to CMS using putty session with root id and execute following command to reset the password:

    passwd userid

    I hope it helps.

    Comment

    • shaikht
      Genius
      .
      • Feb 2010
      • 246

      #3
      You are right.

      Comment

      • marzahn
        Genius
        • May 2014
        • 236

        #4
        Originally posted by lsngta View Post
        Procedure to change "CMS" password and root passwords in AvayaCMS .We have a normal user trying to access via cms user access and need to change the cms password immediately.
        Here is some general password help that will be good to know going forward . . .

        Try doing a passwd -d <username>.

        This is what we do, then tell the users to just login and leave their password blank and the system will prompt them to set a new one the first time they login.

        CMS Server "passwd" command (passwd -f / passwd -d):
        -d Deletes password for name and unlocks the account. The
        login name will not be prompted for password. (I mainly use this command.)

        -f Forces the user to change password at the next login
        by expiring the password for name.
        If you're not familiar with the "man" command, I highly recommend learning it. At the CMS command line prompt, type "man passwd" (without the " "). This brings up the manual or help commands in the Solaris/UNIX. You can use the man command with most command line commands (passwd, who, ps, date, history and many many more). When in the man pages, you can hit Q at any time to exit the help files and return to a command line prompt.

        If this is for your account or you are logged in as root, you can always just type in passwd <username> and hit return at the command prompt and it will prompt you to change the password from there too. One note - if your logged in as ROOT, be careful. If you mess up the ROOT password, you will have to call in to Avaya for help and it could be billable.

        If your CMS supervisor password is changing on daily basis forcing a daily reset. Try "passwd -x 0 <username>". This will force a final password change at next logon, and turn off password aging. If a specific password aging is to be enforced, change the 0 to how many days before expiring.

        I hope this helps.
        Thank you,
        Bill Marzahn
        Telecommunications Administrator
        Neighborhood Health Plan of Rhode Island
        299 Promenade Street
        Providence, RI 02908-5720
        401-459-6677 (Direct "Find-me" Line)

        Comment

        • cborges
          Aspiring Member
          .
          • Aug 2014
          • 1

          #5
          Good morning,

          Sometimes these changes are really required, anyway, please, do not forget to inform your account manager before reseting the root password.

          Regards,
          Borges

          Comment

          • marzahn
            Genius
            • May 2014
            • 236

            #6
            Let the Account Rep Know!

            Good Point Borges. That is always a good idea. But is there not a Craft login that they can use?
            Thank you,
            Bill Marzahn
            Telecommunications Administrator
            Neighborhood Health Plan of Rhode Island
            299 Promenade Street
            Providence, RI 02908-5720
            401-459-6677 (Direct "Find-me" Line)

            Comment

            • shaikht
              Genius
              .
              • Feb 2010
              • 246

              #7
              Hi,

              CMS do not have craft login id. CMS have cmssvc and cms as service login id.

              Comment

              • marzahn
                Genius
                • May 2014
                • 236

                #8
                I stand corrected.

                Originally posted by shaikht View Post
                Hi,

                CMS do not have craft login id. CMS have cmssvc and cms as service login id.
                I stand corrected. I should have said "craft-ish" or perhaps "craft-like."
                Thank you,
                Bill Marzahn
                Telecommunications Administrator
                Neighborhood Health Plan of Rhode Island
                299 Promenade Street
                Providence, RI 02908-5720
                401-459-6677 (Direct "Find-me" Line)

                Comment

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