Call Reporting Web GUI prompting user to change password

[avc851814170054]

I have a user who is prompted to change their password when logging into the Call Reporting Web GUI. To my knowledge, an Agent's password is, by default, their extension, and there is no password expiration setting. We resolve this by selecting the user in the "Reset Desktop Password" menu under Admin (System), which resets the Agent's password back to their extension. So far, this has only happened with a single user, but it happens every 3-4 days.

We are running ACR v4.4. Has anyone else experienced this? Is there a password expiration setting that I'm unaware of?

Any help would be greatly appreciated.

[avc865914069728]

I have a user who is prompted to change their password when logging into the Call Reporting Web GUI. To my knowledge, an Agent's password is, by default, their extension, and there is no password expiration setting. We resolve this by selecting the user in the "Reset Desktop Password" menu under Admin (System), which resets the Agent's password back to their extension. So far, this has only happened with a single user, but it happens every 3-4 days.
cluster rush
We are running ACR v4.4. Has anyone else experienced this? Is there a password expiration setting that I'm unaware of?

Any help would be greatly appreciated.

There are no password expiration settings on the GUI at all. If your users are constantly receiving password change notifications, it could be due to other reasons, such as accounts being logged in on multiple devices, passwords not being strong enough, or security issues.