ACCS auto answer

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  • freihd
    Whiz
    • Sep 2016
    • 41

    ACCS auto answer

    How to enable the auto answer feature on onex communicator with IP Office?

    Control of workplace(latest Version)/communicator are not possible from AAD with ACCS agent desktop.

    Based on avaya compatibility matrix herewith https://secureservices.avaya.com/co...ct+Center+Select&solution=false&version=7.1.2, the following softphones are compatible with ACCS:
    One-X® Communicator ( Avaya ) 6.2.10 : working without auto answer
    Workplace Client 3.20,3.21 and 3.22: no download available on avaya
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