AACC autoreply trackingnumber

[lnesje]

Hi,

looking for a better syntax for trackingnumber that can be used with AACC, similar to how AIC tracingnumber is built with T20141208xxxxxxx

[lbhardwaj]

AACC autoreply trackingnumber Reply to Thread

In AACC you can track the contact using Contact ID or Action ID .you can get the contact ID from Contact when it shows on AAAD or can get it from Database then you can refer it in logs .

or specify your requirement so we may share more detail on it .