POM - Sender address

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  • nmiara
    Aspiring Member
    • Feb 2015
    • 1

    POM - Sender address

    Hi,

    I want to send a different sender address for each campaign in pom

    when i updated a number in the sender address, i could see it in the "active call monitor" in the epm, but the number the customer see is not changed as i wanted.
    i'm using H323 Connection between the pbx and the ivr.

    how can i control the outbound number the customer sees?
    does its support h323 or sip connection ?

    Thanks
    Nir
  • psree
    Whiz
    .
    • Apr 2010
    • 25

    #2
    POM has two ways to set the "Sender's Address" in a campaign strategy.
    One way is to set the "Sender's Address" using the "Call" node.



    The other is to use a "Sender's Address" node. This allows the customer to pick a "Contact Attribute". However, the "Sender's Address" node requires "Condition" nodes to check the values of the attribute.


    Hope this helps!

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