Interaction Center chat - blind copy BCC

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  • uncleavaya
    Member
    • Feb 2010
    • 4

    Interaction Center chat - blind copy BCC

    Is there any possible way to EASY way get CC of all chat transcript sent to the customer ?
    Want to add blind copy bcc as e.g "[email protected]" into all chat transcript that are sent.. then I could easy distribute email transcript to dep leaders for reviews, Quality & Assurance.. etc
  • k2cinswedenab
    Hot Shot
    • Jul 2010
    • 18

    #2
    Possible workaround here:
    This website is for sale! avayausers.com is your first and best source for all of the information you’re looking for. From general topics to more of what you would expect to find here, avayausers.com has it all. We hope you find what you are searching for!
    www.k2c.se

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    • johns1224
      Brainiac
      • Apr 2017
      • 56

      #3
      Thanks for the reference, k2cinswedenab!

      Comment

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