Don't appears a vector in the Visual Vectors Framework application.

[rrcccor]

Hello team,

We have set a series of vectors in the Communication Manager, including 56 vector.

When we opened the Visual Vectors Framework application, we see all vectors except 56.

We have connected to CMS Supervisor application and the vector 56 appears.

How can we fix it?

Attached screenshots

[shaikht]

Hi,

You can try to remove and add again to see it populates.

There were some known issues that if vector contains any step which is not understandable by that version of CMS, it can give such issues.

If it do not work, I will suggest to open SR with Avaya Support so that we can look into it.

I hope it helps.

[rrcccor]

Hi shaikht,

We removed the vector and we have re-created with the following settings:

Voice System name: GRELA - CALL VECTOR

Number: 56 Name: vector1449Emerg
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
BASIC? and EAS? and G3V4 Enhanced? and ANI / II-Digits? and ASAI Routing? Y
Prompting? and LAI? and G3V4 Adv Route? and CINFO? and BSR? and Holidays? Y
Variables? and 3.0 Enhanced? Y
01 wait-time 2 secs hearing music

We check in Visual Vectors Framework and vector appears.


We set the vector as shown below, we checked in Visual Vectors Framework and not the vector appears.

Voice System name: GRELA - CALL VECTOR

Number: 56 Name: vector1449Emerg
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto vector 35 @step 1 if ani in table 7
02 goto step 99 if ani in table 1
03 announcement 70012
04 collect 1 digits after announcement 71000 for none
05 goto step 14 if digits = 1
06 goto step 21 if digits = 2
07 route-to number 19305 with cov n if digit = 3
08 goto step 27 if digits = 4
09 route-to number 19308 with cov n if digit = 5
10 route-to number 19300 with cov n if digit = 6
11 goto step 47 if digits = 9
12 wait-time 10 secs hearing music

CALL VECTOR
13 goto step 4 if unconditionally
14 collect 1 digits after announcement 71001 for none
15 route-to number 19310 with cov n if digit = 1
16 goto step 19 if digits = 2
17 route-to number 19787 with cov n if digit = 3
18 goto step 14 if unconditionally
19 announcement 71002
20 route-to number 19819 with cov n if unconditionally
21 collect 1 digits after announcement 71003 for none
22 route-to number 19725 with cov n if digit = 1
23 route-to number 19691 with cov n if digit = 2
24 route-to number 19639 with cov n if digit = 3
25 route-to number 19301 with cov n if digit = 4
26 goto step 21 if unconditionally
27 collect 1 digits after announcement 71004 for none
28 route-to number 19306 with cov n if digit = 1
29 route-to number 19784 with cov n if digit = 2
30 route-to number 19789 with cov n if digit = 3
31 route-to number 19306 with cov n if digit = 4
32 goto step 27 if unconditionally

CALL VECTOR
33
.
.
46
47 collect 1 digits after announcement 71050 for none
48 goto step 57 if digits = 1
49 goto step 64 if digits = 2
50 route-to number 19305 with cov n if digit = 3
51 goto step 70 if digits = 4
52 route-to number 19308 with cov n if digit = 5

CALL VECTOR
53 route-to number 19300 with cov n if digit = 6
54 goto step 4 if digits = 9
55 wait-time 10 secs hearing music
56 goto step 47 if unconditionally
57 collect 1 digits after announcement 71051 for none
58 route-to number 19310 with cov n if digit = 1
59 goto step 62 if digits = 2
60 route-to number 19787 with cov n if digit = 3
61 goto step 57 if unconditionally
62 announcement 71052
63 route-to number 19819 with cov n if unconditionally
64 collect 1 digits after announcement 71053 for none
65 route-to number 19725 with cov n if digit = 1
66 route-to number 19691 with cov n if digit = 2
67 route-to number 19639 with cov n if digit = 3
68 route-to number 19301 with cov n if digit = 4
69 goto step 64 if unconditionally
70 collect 1 digits after announcement 71054 for none
71 route-to number 19306 with cov n if digit = 1
72 route-to number 19784 with cov n if digit = 2

CALL VECTOR
73 route-to number 19789 with cov n if digit = 3
74 route-to number 19306 with cov n if digit = 4
75 goto step 70 if unconditionally
76
.
98
99 disconnect after announcement none

What can be the cause?