POM blocks all MPP sessions

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  • stankn
    Member
    • Jan 2015
    • 6

    POM blocks all MPP sessions

    Hi guys,

    I have really big problem installing POM in CC Elite environment. Here is the configuration:

    • EPM, AEPM, MPP - v7.0.2 OVA depolyed
    • POM installation for each EPM - v3.0.2
    • application server(tomcat) is on EPM
    • DB server is internal PostgreSQL on EPM
    • I have no license, but system is in 30 days grace period
    • environment is SIP, using Session Manager

    After installation and configuration of POM, when I start Agent Manager service, this is what I can see in logs respectively:


    "Waiting for router of zone Default to get initialized" - multiple times
    "Unable to create session, max threshold of 30 reached"
    "Find_MPP_with_Resource returned an error. No resources available"
    "Failed to launch OCWS. OCWS Fault: AppIntfServiceSOAPImpl::launchCCXML(), Find_MPP_with_Resource() No resources available"


    So, what I've found on MPP is that those 30 sessions are used by 0:PomDriverApp and 0:Nailer application. This happens in about 20 seconds after starting of Agent Manager service, and after that the whole system goes down. At this point, all I can do is to restart MPP.



    I have to mention that I've tested EP inbound and OCWS and it works until I start Agent Manager. Also, I've tested some basic POM campaign in that 20 seconds before everyting go down, and it works.
    I payed attention on Nailer (http://172.31.10.67:7080/Nailer/ccxml/start.jsp) and
    PomDriverApp (http://172.31.10.67:7080/PomDriverApp/ccxml/start.jsp) names. I've exchanged certificates, step by step using documentation. Everything is in Default Zone, I didn't touch it at all. As you could see, password for OCWS is ok because it works.



    If someone has any idea, I will really appreciate it to share it with me.


    Thanks,
    Nikola
  • sandeepreddy
    Hot Shot
    .
    • Oct 2011
    • 20

    #2
    Hi Nikola,

    Please make sure the Nailer and driver apps are configured to use https and re-exchnage the certificates once done. Should address the router not getting initialized issue.

    Comment

    • stankn
      Member
      • Jan 2015
      • 6

      #3
      Originally posted by sandeepreddy View Post
      Hi Nikola,

      Please make sure the Nailer and driver apps are configured to use https and re-exchnage the certificates once done. Should address the router not getting initialized issue.
      yeah, applications should use https...

      Thank you very much!

      Nikola

      Comment

      • eromagnoli
        Aspiring Member
        • Aug 2010
        • 1

        #4
        Which was the solution to the problem ?

        Can you pleasse tell me if you found the solution to this problema ??
        If so, can you please share it ?

        thanks,
        Eugenio

        Comment

        • stankn
          Member
          • Jan 2015
          • 6

          #5
          Originally posted by eromagnoli View Post
          Can you pleasse tell me if you found the solution to this problema ??
          If so, can you please share it ?

          thanks,
          Eugenio
          httpS://172.31.10.67:7080/Nailer/ccxml/start.jsp

          Comment

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