Avaya One-X Agent Chrome Click-To-Dial

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  • mullie
    Aspiring Member
    • Sep 2016
    • 1

    Avaya One-X Agent Chrome Click-To-Dial

    Anyone have any luck getting the click-to-dial support for Chrome to install with Patch 6? I've tried the included batch file, setting ENABLECLICKTODIALCHROME=1 and still, I can't get the functionality to install. Any ideas? What am I doing wrong?





  • hpenni
    Hot Shot
    • Jun 2016
    • 20

    #2
    Hi,

    I find it a bit hit and miss, but what has worked for me:
    Install 2.5.8 first, select enable IE Click to dial and than install the patch 6, again select IE and I could select Chrome (Mozilla was greyed out....). And both Click to Dial were working when the application was running

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    • hpenni
      Hot Shot
      • Jun 2016
      • 20

      #3
      Update: I got this when Chrome wasn't installed, installed Chrome first and became available to select in the installation process when installing the patch

      Comment

      • tcanla
        Hot Shot
        • Mar 2017
        • 10

        #4
        We've been using Tenfold for that kind of feature for a while now. It makes it easier to dial numbers fast, and it saves time as well. Try to check out their website - www.tenfold.com/integrations.

        Comment

        • ramos214
          Member
          • Mar 2017
          • 8

          #5
          Had this problem before and tried what hpenni did. Been working ever since.

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