Vector Commands

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  • ccasey3
    Member
    • Oct 2014
    • 4

    Vector Commands

    I am trying to do a command in a vector to have the callers exit out of the queue and to to a voice mail box after waiting too long in the queue. Can anyone assist me in that???
  • hpenni
    Hot Shot
    • Jun 2016
    • 20

    #2
    Step 1: Queue-to Skill 1st
    Step 2: wait-time ...
    Step 3: collect 1 digits after announcement NNNN for none
    Step 4: goto step 10 if digits = 1 (caller selects 1 to come out of the queue)
    Step: 5: goto step 2(loops, caller in the queue)


    Step 10: messaging skill (messaging huntgroup) for extension NNNN

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