ACCS agents login

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  • sharm316
    Member
    • Mar 2017
    • 4
    #1

    ACCS agents login

    Hello All,

    I had a quick question regarding ACCS. Can we get agents to login/out of the queues through the phones?
    In IPOCC, the only way to do it is from the user interface
    Tags: None
  • gsanadze
    Brainiac
    .
    • Mar 2015
    • 96
    #2
    to my knowledge the answer is no. Agent Desktop is mandatory

    Comment

    • johns1224
      Brainiac
      • Apr 2017
      • 56
      #3
      Gsanadze is right. The agent desktop is mandatory.

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