Screen Capture.

[sgobi]

Hi Guys!

I have problems with Screen Capture. It's not capture screen de same machines. I see the logfiles in one machine and had this:

[captureser|13CC|W] 2017-05-05 15:11:30.331-03:00 CActiveInteractiveUserFinder::GetProcessData() OpenProcess failed Error Code = 5 idx=1 pid=4
[captureser|13CC|I] 2017-05-05 15:11:30.331-03:00 CActiveInteractiveUserFinder::GetSessionData() This is an active session. LogonType=2
[captureser|13CC|W] 2017-05-05 15:12:30.330-03:00 CActiveInteractiveUserFinder::GetProcessData() OpenProcess failed Error Code = 5 idx=1 pid=4
[captureser|13CC|I] 2017-05-05 15:12:30.330-03:00 CActiveInteractiveUserFinder::GetSessionData() This is an active session. LogonType=2

I Tried to reinstalling the screencapture.msi, but I do not sucess.
I also try to stop and start the windows service and not sucess too.

Can you help me?

Sandro

[cartw7]

Hi there, Sandro. Were you able to figure this one out? Haven't encountered this kind of error before with Screen Capture.

[sgobi]

I had to reinstall Screen Capture to solve the problem. But this is a frequent situation and I would like to find a way faster.