AACC/ACCS chat history

[gsanadze]

Is chat history stored in database/reports somwhere?

[tdaway]

My customer is asking this same question, can someone assist with this please????

[gsanadze]

here is what I found in the docs:

Configuring a Reporting Server

About this task

Configure a reporting server for peer-to-peer Instant Messaging and voice history.

But I don't know how to get (download) this statictic from Reporting Server

[haramr]

You can search chat history through AAAD, or use the multimedia WS.