connect 2 CMS systems (1-version 16 and 1-version18) to 1 CM server (ver.6.x)

[jliberm1]

Hello all,
Maybe somebody knows if it possible to connect 2 CMS systems (1-version 16 and 1-version18) to 1 CM server (ver.6.x)

Thanks in advance

Yvgeni

[mcginp]

That is what i'm working on now except with CMS 17 and 18. From the documentation it seems to be possible. You just have to create the links between systems. The biggest thing is you have to pay Avaya to load the licenses onto the new system. It is also important to note that your Agent licenses and CMS licenses have to match.