To move from One X Agent Centralized Mgt to ACCCM for One X Agent management, does anything change at the One X Agent desktop?
1X Agt Cen Mgt to ACCCM
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The only thing that would need to change is the path to the Configuration URL. Otherwise, your oneX Agent install will treat it identically to a standalone central management instance.Consultant and Director at Grey Space - Avaya Contact Centre Specialists
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