We've recently upgraded to CM 5.2.1 and implemented a call accounting solution and quickly noticed that we were only capturing external phone calls (no station to station calls). I now understand that we need to populate the intra-switch cdr table with about 500 extensions. Is there a way to import a large list, either via the switch interface or ASA?
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In CM 5.2.1 you have a new option for this. Need to enable the green feature:
(SA8202) - Intra-switch CDR by COS? y
After this go to the COS screen:
display cos Page 1 of 2
CLASS OF SERVICE
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Auto Callback n y y n y n y n y n y n y n y n
Call Fwd-All Calls n y n y y n n y y n n y y n n y
Data Privacy n n n n n y y y y n n n n y y y
Priority Calling n y n n n n n n n y y y y y y y
Console Permissions n n n n n n n n n n n n n n n n
Off-hook Alert n n n n n n n n n n n n n n n n
Client Room n n n n n n n n n n n n n n n n
Restrict Call Fwd-Off Net y y y y y y y y y y y y y y y y
Call Forwarding Busy/DA n n n n n n n n n n n n n n n n
Personal Station Access (PSA) n n n n n n n n n n n n n n n n
Extended Forwarding All n n n n n n n n n n n n n n n n
Extended Forwarding B/DA n n n n n n n n n n n n n n n n
Trk-to-Trk Transfer Override n n n n n n n n n n n n n n n n
QSIG Call Offer Originations n n n n n n n n n n n n n n n n
Contact Closure Activation n n n n n n n n n n n n n n n n
Intra-switch CDR y y n n n n n n n n n n n n n n >>>> You see this parameter added to the COS form.
Enable the COS in which the stations are existing. In this way the stations of that COS will be enabled for intra-switch CDR.
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