Hello,
I have a main site and two satellite locations; one of which just moved. The satellite location has a G450 and I am using Site Admin 6.0.
The trunk at the satellite location is trunk 31. I have a main number, provided by the local phone service in the area, for the satellite coming in and it is supposed to route to extension 480. When I dial the POTS line that the phone company gave us from my cell phone it rings 480 once and then routes to extension 466. I have tried changing the forward extension in the (change trunk-group 31) to another number at the satellite and to my extension at the main campus to no avail, it still rings 466 after ringing whatever line I changed it to in the trunk config. When I do a trace route on the extensions everything looks fine. The only thing I can find different comparing all three trunks for the different locations is the TAC. Is there some routing table or something I am missing?
Thanks for any and all help you can give.
I have a main site and two satellite locations; one of which just moved. The satellite location has a G450 and I am using Site Admin 6.0.
The trunk at the satellite location is trunk 31. I have a main number, provided by the local phone service in the area, for the satellite coming in and it is supposed to route to extension 480. When I dial the POTS line that the phone company gave us from my cell phone it rings 480 once and then routes to extension 466. I have tried changing the forward extension in the (change trunk-group 31) to another number at the satellite and to my extension at the main campus to no avail, it still rings 466 after ringing whatever line I changed it to in the trunk config. When I do a trace route on the extensions everything looks fine. The only thing I can find different comparing all three trunks for the different locations is the TAC. Is there some routing table or something I am missing?
Thanks for any and all help you can give.
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