IPOCC IVR Language Packs

[kshah23]

We have a customer who is looking to integrate the IPOCC IVR with a CRM database and play back the contents of a specific entry in the DB to the customer.
Now, the catch here is that they want to play it back in Hindi and Gujarati. So, is it possible to deploy a language pack on the IPOCC IVR to get this functionality? like how we do it on the Experience Portal..

Thanks in advance...

[callanr]

Not at this time - we support english only today, but will be adding additional language support in the next major release.

[thoinn]

Hi every body, i'm facing same case. any latest update on this ? Many thanks!

[reyes198]

Hi , i make it work on spanish by installing the Language package and modifying the VCSPEECH RECOGNITION on the Windows Server.