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Does anyone have experience getting the Outbound Dialer working within IPOCC? I assume the Voice Agent license includes Integrated Outbound Preview Dialing. We are working with IPO Server Edition.
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correct, voice agent license contains inbound and outbound (autodialer) license -
Have a look at the IP Office Contact Center – Dialer Task Based Guide.Last edited by christopherv; 08-13-2014, 04:09 AM.Comment
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We are running 9.0.3 and were finally told that if we were using softphone, the preview dialer was not going to work for us. We were told to upgrade to IPO 9.04 or better yet IPOCC 9.1Originally posted by copson View PostComment
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