System IPO 500v2 9.0 - PRI t-1 with 6 phones
A DID # inbound for leads - customer would like to manipulate call priority of agent based on the number of calls in the group. Can this work? Bottom line all agent get the same number of call.
They currently have CCC and the 3 options for flows are not working. They use a white board and make tally marks,
Thank you
A DID # inbound for leads - customer would like to manipulate call priority of agent based on the number of calls in the group. Can this work? Bottom line all agent get the same number of call.
They currently have CCC and the 3 options for flows are not working. They use a white board and make tally marks,
Thank you
